We are “SYDNEY” BASED. We dispatch AUSTRALIA WIDE.
🎄🎅🏻 NOV-DEC Information (updated 5th Dec 2023):
For Personalised petite “Party Favours” please check Delivery Information directly in the Party Favours section or check our Nov-Dec Magazine CLICK here to open MAGAZINE as different schedules apply.
For STANDARD & EXPRESS Deliveries:Once order is received, it will be processed to be ready to dispatch between 24 to 72 hours, please keep in mind its the 🎄🎅🏻 silly season and on some days the vans collecting the boxes, dont have enough room to take everything.
For STANDARD regular time frames 🎄🎅🏻 Season:
🛑 SYDNEY orders could take 1 to 15 full business days to be delivered from the moment you order.
➡️ 80% of Sydney orders are delivered between 1 to 4 business days from dispatched.
🛑 OUTSIDE of Sydney
METRO city areas, NSW, VIC, QLD, SA, ACT major cities it could take 4 to ***19 full business days from the moment you order.
➡️ 50% of orders to those locations are arriving between 3 to 6 business days from dispatched.
🛑 WA, TAS major metro cities could take 10 to ***28 full Business days,
50% of orders to those areas are arriving between 8 to 12 business days from dispatched.
CURRENTLY extra DELAYS IN WA due to fires.
🛑 NTareas could take 10 to ***28 full business days for deliveries to arrive.
➡️ 50% of orders to NT are arriving between 10 to 15 full business days from dispatched.
🛑 all 7 States RURAL areas and/or OUTBACK areas it could take 8 to ***28 full business days for deliveries to arrive.
➡️ 50% of orders to rural areas arrive between 7 to 12 business days from dispatched.
🔴🔴***PLEASE be aware that on normal circumstances schedules would run on time! But there are things out of our control that cause delays to different shipping services
We have now on most offerings the EXPRESS option. please note that if you choose the STANDARD shipping, you will be charged the flat rate Standard fee of $10.95 at check out, and if you choose the EXPRESS shipping, you will be added the EXPRESS fee (per box) + the STANDARD fee (flat rate for entire order) at Check Out. For more information please scroll down 🛑 for common questions regarding EXPRESS services.
For EXPRESS Deliveries: they take 1 to 3 business days for most METRO locations, however for some locations in AUS even metro, due to distance from Sydney they might take 2 to 6 business days during the 🎄🎅🏻 Season. WE CANNOT guarantee express deliveries on a specific date since AUS POST might encounter issues out of our control.
🛑 It's a common QUESTION as to why there is an additional charge for EXPRESS shipping per box. The answer is quite simple. The cost of sending one box of 4 tubs via EXPRESS is significantly cheaper compared to sending 2 or 3 boxes in the same order. The prices for Post Office services, especially EXPRESS , have increased recently, and we cannot justify increasing the prices per box to accommodate orders that require EXPRESS.
If we send one box of 8 tubs to most locations, it would cost around $24. However, if we send 2 boxes of 8 via EXPRESS , it could cost even $65 to send the whole order. Our product doesn't weigh much, but it takes up a lot of volume. In EXPRESS shipping services, the charge is based on the volume of the box, unlike a flat rate standard service. Sending a box of Fairy Floss via EXPRESS can cost a lot more to dispatch than sending a small box of jewellery or clothes.
We understand that not all customers require EXPRESS shipping, and it would be unfair to increase the prices for those who do not require it. Hence, EXPRESS shipping will be charged per box required. We appreciate your understanding of our pricing structure.
⚠️⚠️⚠️⚠️⚠️SPECIFIC DATES and/or SAME DAY Delivery FOR SYDNEY orders:
For SYDNEY: if you require an order on a specific day or same day delivery (if order confirmed before 9am) please CONTACT us by EMAIL with the full address, that way we can offer you an option (to 50% of Sydney locations). By email we will confirm if we can arrange in time and how to add (PAY) the extra surcharge for the priority delivery service from GO PEOPLE (same day service)
please EMAIL us if need to confirm a post code, some locations very close to us we can deliver ourselves same day or specific day without extra charge.
🔴🔴Signature on Delivery
A MESSAGE FROM OUR SHIPPING SERVICES PROVIDERS: COVID-19 /Xmas Season Update: Due to the increased demand on delivery providers (reduced flights, lockdown restrictions, border closures etc) you may experience some pickup and delivery delays. We’re working as fast as we can to get your parcels delivered – thanks so much for your patience!
THANK YOU FOR YOUR PATIENCE AND SUPPORT