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What is the Fairy Floss Advent Calendar?
Our 8th annual (and world-first!) Fairy Floss Advent Calendar features 25 days of handcrafted, gourmet fairy floss in petite 15g tubs. Each paired with a surprise daily message. At least 15 flavours are Award Winners.
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Is it Kid friendly?
Yes! Itās colourful, fun, and full of flavour. Some flavours might feel a bit more "grown-up," but itās made to be enjoyed by all ages.
Itās like a sweet dessert in every tub, not just fairy floss.
Think about a gelato window displayā¦ yes, itās all ice cream, but every flavour has something different going on, fun ingredients, textures, and a little surprise in each one.
Great for kids, teens, families, even aunties grabbing five at once for all the nieces and nephews,(And yes, Paolaās MIL still expects one every year!) offices, Imagine opening a new window each day in December with your coworkers! instant joy!
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Why are Pre-Orders so early in the year?
To help us plan! its a big project, Pre-sales show us if weāll sell out fast (Sep-Oct) or if we need to order more boxes (if there is budget to do so, boxes than are custom, bulky, and minimum 2,000!). It also helps us fund stock decisions.
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Will the price change later on?
Price will change and we had a promo code for our early bird purchases from our email subscribers and now that this lost is selling out the price on teh website will be adjusted to fulfil other discounts, but being subscribed to our email you will receive weekly emails with special codes (not as big as the early early bird) but better that any other offer applied to our website.
Only a set number of boxes are allocated to each code, once those run out, the code expires. Future offers may be smaller, so if youāre not subscribed yet, itās worth joining! TRIBE subscribers always get the best deal, especially early birds.Ā
š Not subscribed yet? Click here to join our email newsletter
Already subscribed? Just a little reminder to Open at least two emails each month to keep your account active!
If you stop opening them, our system might stop sending future emails. In that case, just find an old email, hit unsubscribe, and then subscribe again to reset it. Easy!
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Is express post available?
No, the Advent Calendar is a large box. Express shipping for one can cost $30 in Sydney and up to $120 outside Sydney. We stick to a planned schedule to keep shipping fair and affordable.
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When do you dispatch?
Mid to late October: WA, NT, TAS & remote areas
Early November: Rest of Australia
Mid to late November: Sydney (unless you email us and request it earlier)
How is dispatch order decided?
We prioritise by location, but also work on a First In, First Out system, the earlier you order, the sooner itās packed as per location schedule above.
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Can I pick it up?
Yes, from Peakhurst NSW 2209. Add āPICKUPā in your notes. Weāll refund shipping and give you collection options closer to mid to late November.
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Can I choose the flavours?
Not for this one, the Advent Calendar is a set box, carefully curated and packed to a tight schedule, so weāre not able to make changes or swaps.
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What if I canāt have or donāt like some flavours?
We get it! Each tub is clearly labelled with allergen info. Most are gluten free and vegan friendly, but a few may contain ingredients like pistachio, Nutella, or cookies.
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Alcohol? Halal? Kosher?
No alcohol (even if it sounds like a cocktail). Not certified halal/kosher, but we use certified ingredients.
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Can I order more than one?
Yes of course, all in the same order if they are going to the same address.
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Can I send to multiple addresses?
Only if you place separate orders for each address.
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Can I add other gift boxes?
No, We thought about it, but it gets complicated. Holding extra gift boxes until November would limit our ability to release Limited Edition flavours or even our casual range flavours throughout the year.
So if you add other gift boxes to your Advent Calendar order, a second shipping fee will apply. This allows us to send the gift boxes separately and keep your Advent Calendar scheduled for dispatch later in the year,Ā just as planned.
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Will it shrink or get damaged?
It shouldnāt, if kept cool and dry. But if transit is rough, a tub might shrink or crack. Open your box on arrival, weāre adding stickers as a reminder!
We dont want you to hide it under the bed and only find out if there was an issue so late in December.
If thereās an issue, email us photos within 48 hours of delivery, and weāll happily sort it out for you.
We want the chance to fix anything,Ā but we canāt help if we hear about it weeks or months later in a review š
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How long does it last?
Unopened tubs last until end of January 2026.Ā Once opened, enjoy it quickly or close very well that clicks to make sure air wont come inside and that way you have a secret stash for a bit more.
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Going away? Changed address?
Email us ASAP with your order number. Once dispatched, no changes can be made.
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Tracking issues or delays?
Let us know straight away, weāll chase it up for you. Our goal is to get your calendar to you before December 1st.Ā
That said, we can only take action if we know thereās an issue, so please check your tracking regularly, and if something seems off, flag it to us ASAP.
Couriers get busy OctāDec. Please check your tracking, and make sure your email and mobile number are correct.
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What if it gets returned?
If itās returned due to wrong details or no response, often would arrive weeks or months later, damaged (shipping companies wont care for the package when its a return). Itās a perishable item, We canāt resend or refund, and we canāt cover a second shipping fee even if you want a retuned box to be resent, sorry.
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We know thereās a lot to take in, but thatās only because we care deeply about making this a smooth, magical experience for you.
Thanks for being part of our sweet little corner of the world, and for always supporting what we do. We donāt take it for granted, not for a second.
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